Privacy policy

Last updated: April 20, 2026

Tuzwa (“we,” “our,” or “us”) is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and share your personal information.
This policy applies to our website, including all related subdomains (collectively referred to as the “Service”), as well as any applications operated under Tuzwa. By accessing or using our Service, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy, as well as our Terms of Service.

Definitions and Key Terms
To provide clear understanding within this Privacy Policy, the following terms are defined as follows:
Cookie: A small data file created by a website and stored in your browser. It helps recognize your browser, collect analytics, and remember certain details such as your preferences or login information.
Customer: Refers to any individual, company, or organization that registers for and uses the Tuzwa Service to manage interactions with their customers or users.
Device: Any internet-enabled device, including smartphones, tablets, and computers, used to access the website or its services.
IP Address: A unique numerical identifier assigned to each device connected to the internet. It is often allocated based on geographic regions and may indicate the location of the connection.
Personnel: Any individuals employed by Tuzwa or contracted to perform services on behalf of the company.
Personal Data: Any information that can directly or indirectly identify an individual, either on its own or when combined with other data.
Service: Refers to the services provided by Tuzwa through this website or related platforms.
Third-party service: External providers such as advertisers, marketing partners, or other entities offering content, products, or services that may be relevant to you.
Website: The official Tuzwa website and all associated pages.
You: Any individual or entity that accesses or uses the Service.

Information Automatically Collected
When you access or use our platform, certain information is collected automatically. This data does not directly identify you but may include details about your device and usage, such as your IP address, browser type, device characteristics, operating system, language settings, referring URLs, and general interaction data.
This information is mainly used to ensure the proper functioning and security of our platform, as well as for internal analytics and performance monitoring. We may also use tracking tools to gather session-related data, including page load times, time spent on specific pages, user interactions, and how users navigate away from the site.

Personnel
If you are an employee or job applicant of Tuzwa, we collect the information you choose to provide. This data is used for human resources purposes, including managing benefits and reviewing job applications.
You may contact us at any time to update or correct your personal information, adjust your communication preferences, or request access to the data we hold about you. Please note that such changes will not affect information that has already been shared with third parties in accordance with this Privacy Policy.

Sale of Business
We may transfer your information to a third party in the event of a merger, acquisition, sale of assets, or if we cease operations. In such cases, any party receiving the information will be required to handle it in accordance with this Privacy Policy.

Affiliates
We may share your information, including personal data, with our affiliated entities. Any information disclosed to affiliates will continue to be handled in line with this Privacy Policy.

Governing Law
This Privacy Policy is governed by the applicable laws. By using Tuzwa or contacting us, you confirm your acceptance of this Privacy Policy. Continued use of the website after any updates that do not materially change how your personal information is handled will be considered as acceptance of those changes.

Your Consent
By accessing our website, creating an account, or completing a purchase, you agree to this Privacy Policy and accept its terms.

Links to Other Websites
This Privacy Policy applies solely to our Services. Our platform may include links to third-party websites that are not owned or controlled by us. We are not responsible for the content, accuracy, or privacy practices of those external sites. Any interaction you have with such websites is governed by their own terms and policies.

Advertising
Our website may display advertisements or include links to third-party websites. Tuzwa does not guarantee the accuracy or relevance of information provided in such advertisements and is not responsible for the content or actions of those third parties.

Cookies for Advertising
Cookies may be used to collect information about your browsing behavior over time, both on our website and across other sites, in order to deliver more relevant advertisements and evaluate their effectiveness. This helps ensure that ads are shown in a more meaningful way and are not displayed repeatedly.

Cookies
Tuzwa uses cookies to recognize which parts of the website you have visited and to improve overall performance and user experience. While most browsers allow you to disable cookies, doing so may limit certain functionalities of the website. We do not store personally identifiable information within cookies.

Blocking and Disabling Cookies
You can configure your browser settings to block cookies and similar technologies. However, if you choose to do so, certain features of our website may not work as intended. Please note that disabling cookies will not automatically remove those already stored on your device; existing cookies must be deleted manually through your browser settings.

Remarketing Services
We may use remarketing tools to display advertisements to users who have previously visited our website. This enables our ads to appear on other websites or platforms you use after leaving our site.

Payment Details
Any payment information you provide is processed securely and protected using appropriate technical and organizational measures.

Kids' Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected without verified parental consent, we will take appropriate steps to delete the information.

Changes to Our Privacy Policy
We may revise this Privacy Policy from time to time. When updates are made, we will inform users before the changes become effective. By continuing to use the Service after such updates, you agree to the revised Privacy Policy.

Third-Party Services
Our platform may include content, applications, or services provided by third parties. We do not guarantee the accuracy, completeness, or reliability of such third-party offerings and are not responsible for them. Any use of third-party services is at your own risk and subject to their respective terms and conditions.

Information About GDPR
We may collect and process personal data from individuals located in regions where data protection laws, such as the GDPR, apply. We follow established data protection principles to ensure that personal data is handled in a fair, secure, and transparent manner.

What Is Personal Data?
Personal data refers to any information that can identify an individual, either directly or indirectly. This may include details such as names, email addresses, payment information, IP addresses, or other data that can be used to recognize a person.
Personal data is handled in a lawful, fair, and transparent manner.
It is collected for clearly defined purposes and used only within those purposes.
Data is stored only for as long as necessary to fulfill its intended use.
Individuals have the right to request access to, correction of, or deletion of their personal data.

Individual Data Rights – Access, Portability and Deletion
We retain personal data only for as long as necessary to deliver our services and meet legal requirements. Users have the right to request access to their personal data, ask for corrections, or request its deletion. When an account is closed, personal data is removed in accordance with our data retention policies.

Privacy Rights
Depending on applicable laws, users may have certain rights regarding their personal data, including the right to
Request details about the personal information we collect.
Access and obtain a copy of their personal data.
Request the deletion of their personal information.
Request that their personal data is not sold or shared.
Receive equal service and treatment regardless of exercising their privacy rights.

We do not sell the personal information of our users.

Contact & Opening Hours
If you have any questions or require assistance, you can reach us using the details below:

Contact:
Company Name: Tuzwa
E-Mail: support@tuzwa.com
Contact Form: Click here
Phone Number: +1 2282256873
Address: 1123 Dewitt St, Ellsworth, IA 50075, US
Customer Service: Monday to Saturday between 9:00 AM – 6:00 PM Central Time (CT).
Customer service responds within 24 hours on business days.

Opening Hours:
Monday to Saturday: 9:00 AM – 6:00 PM Central Time (CT)
Sunday: Closed
Public Holidays: Closed