Terms of service

Last updated: April 20, 2026

By accessing this website and placing an order, you acknowledge that you have read, understood, and agree to be bound by the Terms of Service outlined below. These terms apply to all users of the website, including any interactions via email or other forms of communication with our team.
To the fullest extent permitted by law, our team shall not be held liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of data, revenue, or profits, resulting from the use of, or inability to use, the materials available on this site. This applies even if we have been advised of the potential for such damages. If the use of this site leads to the need for servicing, repair, or correction of equipment or data, all associated costs are the responsibility of the user.
We do not guarantee specific outcomes from the use of our website or its resources. We reserve the right to modify pricing, content, and usage policies at any time without prior notice.

License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access, download, install, and use the website strictly in accordance with the terms set out in this Agreement.
These Terms & Conditions constitute a legally binding agreement between you and us (referred to as "we", "us", or "our"), as the provider of the website and all related services (collectively referred to as the "Service").
By using the Service, you agree to comply with and be bound by these Terms & Conditions. If you do not accept these terms, you should not access or use the Service. In this Agreement, "you" refers to both the individual user and any organization or entity represented by that user.
If you fail to comply with any part of these Terms & Conditions, we reserve the right to suspend or terminate your access to the Service at our sole discretion, without prior notice.

Definitions and Key Terms
To ensure clarity throughout these Terms & Conditions, the following terms are defined as follows whenever they are used:
Cookie: A small data file created by a website and stored on your browser. It is used to recognize your browser, collect analytics, and remember certain information such as your preferences or login details.
Company / we / us / our: Refers to the entity that owns and operates this website and provides the associated services.
Country: The country in which the Company or the Service owners are established.
Device: Any device connected to the internet, including but not limited to smartphones, tablets, and computers, used to access the website or services.
Service: All services made available through this website.
Third-party service: Any external providers such as advertisers, sponsors, or marketing partners that may offer content, products, or services through or in connection with the website.
Website: This website, including all its pages and related content.
You: Any individual or organization that accesses, registers for, or uses the Service.

Restrictions
You agree not to engage in, or allow any third party to engage in, the following actions:
Licensing, selling, renting, leasing, assigning, distributing, transmitting, hosting, outsourcing, or otherwise commercially exploiting the website, or making it available to any third party.
Modifying, adapting, or creating derivative works based on any part of the website, or attempting to disassemble, decrypt, reverse compile, or reverse engineer it.
Removing, altering, or concealing any proprietary notices, including copyright or trademark information, belonging to us or any of our affiliates, partners, suppliers, or licensors.

Return and Refund Policy
Thank you for choosing to shop with us. We value your trust in our products and services. By placing an order, you agree to the terms outlined here, as well as our Privacy Policy.
If you are not fully satisfied with a product or service you have received, please reach out to our support team. We will review your request and work with you to determine the most appropriate solution.

Your Suggestions
Any feedback, comments, ideas, or suggestions ("Suggestions") that you share with us regarding the website will be considered our property. We may use, modify, reproduce, publish, or distribute these Suggestions for any purpose, without any obligation to provide credit or compensation to you.

Your Consent
By accessing our website, creating an account, or completing a purchase, you confirm that you agree to these Terms & Conditions and the practices described within them.

Links to Other Websites
These Terms & Conditions apply only to our Service. Our website may include links to third-party websites that are not owned or controlled by us. We do not take responsibility for the content, accuracy, or views expressed on those external sites. Once you leave our website, the terms and policies of the respective third-party site will apply.

Cookies
We use cookies to understand which parts of the website you visit and to improve overall performance and user experience. While cookies are not strictly required to use the website, certain features may not function properly without them. You can choose to disable cookies through your browser settings; however, this may limit some functionalities of the site. We do not store personally identifiable information in cookies.

Changes to Our Terms & Conditions
You acknowledge and agree that we may, at our sole discretion, suspend or discontinue the Service (or any part of it), either temporarily or permanently, without prior notice. You are free to stop using the Service at any time.
If we update or modify these Terms & Conditions, the revised version will be published on this page and/or reflected by an updated revision date. Where required by applicable law, significant changes will be communicated in advance.

Modifications to Our Website
We reserve the right to update, suspend, or discontinue the website or any related services at any time, either temporarily or permanently, with or without prior notice. We shall not be held liable for any such changes or interruptions.

Updates to Our Website
We may introduce updates, enhancements, or improvements to the website’s features and functionality ("Updates"). These Updates may result in changes or the removal of certain features. By continuing to use the Service, you agree that any Updates are considered part of the Service and remain subject to these Terms & Conditions.

Third-Party Services
Our website may include or provide access to content, products, or services offered by third parties ("Third-Party Services"). We do not control or take responsibility for these third-party services and assume no liability for their content or performance. They are made available for your convenience, and any use of such services is at your own risk.

Term and Termination
This Agreement will remain in effect until it is terminated by either you or us. We reserve the right to suspend or terminate the Agreement at any time, with or without prior notice. Such termination will not affect any rights or remedies that we may have.

Copyright Infringement Notice
If you are a copyright owner, or authorized to act on behalf of one, and believe that any content on our website infringes your copyright, please contact our support team with the necessary information so we can review and process your claim.

Indemnification
You agree to defend, indemnify, and hold us and our affiliates harmless from any claims, demands, or damages, including reasonable legal fees, arising from your use of the website, your breach of this Agreement, or your violation of any third-party rights.

No Warranties
The website is provided on an "as is" and "as available" basis, without any guarantees or warranties of any kind. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not guarantee that the website will meet your expectations, operate without interruptions, be free from errors, or remain secure. We also do not guarantee that any identified issues will be corrected.

Limitation of Liability
To the fullest extent permitted by applicable law, neither we nor our suppliers shall be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, business interruption, personal injury, or loss of privacy, arising from or related to the use of the website or this Agreement, even if we have been advised of the possibility of such damages.
Please note that certain jurisdictions do not allow the exclusion or limitation of specific types of damages. In such cases, some of the above limitations may not apply to you.

Severability
If any provision of this Agreement is found to be invalid or unenforceable, it will be adjusted to reflect its intended purpose to the fullest extent permitted by law. All remaining provisions will continue to remain valid and in full effect.

Waiver
Any failure or delay in exercising a right under this Agreement shall not be considered a waiver of that right.

Amendments to this Agreement
We reserve the right to update or replace this Agreement at any time. In the case of significant changes, we will provide reasonable notice before the updated terms take effect. By continuing to use the website after such changes, you agree to be bound by the revised terms.

Entire Agreement
This Agreement represents the complete understanding between you and us regarding your use of the website and replaces any prior agreements or understandings.

Updates to Our Terms
We may revise our Service and related policies from time to time and update these Terms accordingly. Where required by law, we will inform you before changes take effect.

Intellectual Property
All content and materials available on this website are owned by us, our licensors, or our service providers and are protected under applicable intellectual property laws. Unless explicitly permitted under these Terms & Conditions, you may not copy, reproduce, modify, download, or distribute any part of the website without our prior written consent.

Agreement to Arbitrate
This section applies to all disputes arising from or related to the Service or this Agreement, except for matters involving claims for injunctive or equitable relief related to the enforcement or validity of intellectual property rights. For the purposes of this section, a “Dispute” refers to any disagreement, claim, or controversy between you and us.

Notice of Dispute
If a dispute arises, either party must first provide a written Notice of Dispute outlining the relevant details and the requested resolution. Such notice should be submitted through our support channels. Both parties agree to attempt to resolve the matter through informal negotiations for a period of sixty (60) days. If the issue is not resolved within this timeframe, either party may proceed with arbitration.

Binding Arbitration
If a dispute cannot be resolved through informal discussions, it will be settled by binding arbitration in accordance with the applicable commercial arbitration rules. Arbitration replaces the right to bring claims before a court or to participate in class actions. However, either party may seek temporary or injunctive relief from a court if necessary to protect their rights until the arbitration process is completed.

Submissions and Privacy
Any materials or information you submit to us, including ideas, suggestions, designs, photos, or proposals, will be treated as non-confidential and non-proprietary. By submitting such content, you agree that it becomes our property, and we may use, reproduce, or distribute it for any purpose, in any format, without providing compensation or acknowledgment. We are not obligated to maintain or protect such submissions.

Promotions
From time to time, we may offer contests, sweepstakes, or other promotional activities ("Promotions") that are subject to separate terms and conditions. If you choose to participate in any Promotion, you agree to follow the specific rules associated with it, including any eligibility requirements.

Typographical Errors
In the event that a product or service is listed with incorrect pricing or inaccurate information due to a typographical error, we reserve the right to refuse or cancel any orders placed for that item. If payment has already been processed and the order is canceled, a full refund will be issued for the amount charged.

Miscellaneous
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue in full effect. Any waiver of rights must be made in writing and signed by an authorized representative. We operate and manage the Service from our offices, and it is not intended for use in jurisdictions where such use would violate applicable laws. These Terms & Conditions, together with our Privacy Policy, represent the complete agreement between you and us and replace any prior agreements or understandings.

Disclaimer
We do not guarantee that the content or functionality of the Service will be error-free or free from inaccuracies. No warranties or guarantees are provided. To the fullest extent permitted by law, we shall not be held liable for any damages arising from the use of, or inability to use, the Service. We reserve the right to update or modify the content of the Service at any time without prior notice. The Service is provided on an "as is" and "as available" basis, without any warranties of any kind.

Contact & Opening Hours
If you have any questions or need assistance, please contact us using the details below:

Contact:
Company Name: Tuzwa
E-Mail: support@tuzwa.com
Contact Form: Click here
Phone Number: +1 2282256873
Address: 1123 Dewitt St, Ellsworth, IA 50075, US
Customer Service: Monday to Saturday between 9:00 AM–6:00 PM Central Time (CT).
Customer service responds within 24 hours on business days.

Opening Hours:
Monday to Saturday: 9:00 AM – 6:00 PM Central Time (CT)
Sunday: Closed
Public Holidays: Closed